Privacy policy

Last updated: August 19, 2026

Sovereign Supply Co. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a shopping experience (the “Services”). This store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified information.

Depending on how you use the Services and as permitted by law, we may collect or process:

  • Contact details, including name, address, billing address, shipping address, phone number, and email address
  • Payment and transaction details needed to complete your order
  • Account information, including username, password, preferences, and settings
  • Transaction information, including items you view, add to cart, wish list, purchase, return, exchange, or cancel
  • Communications with us, including customer support messages
  • Device information, including device, browser, network, IP address, and other identifiers
  • Usage information, including how and when you use the Services

Personal Information Sources

We may collect personal information:

  • Directly from you, including when you create an account, use the Services, or contact us
  • Automatically through the Services, including cookies and similar technologies
  • From service providers who process information on our behalf
  • From partners or other third parties

How We Use Your Personal Information

We may use personal information to:

  • Provide, operate, and improve the Services, including processing payments, fulfilling orders, arranging shipping, handling returns, managing your account, and personalizing your shopping experience
  • Send marketing and promotional messages, and show ads based on your activity, where allowed by law
  • Protect the store, prevent fraud, and keep payments and accounts secure
  • Provide customer support and respond to you
  • Comply with law, legal process, and our policies

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and other vendors who help us operate the store (payments, shipping, fulfillment, IT, analytics, customer support, and hosting)
  • To marketing partners, including Shopify’s advertising tools. Those partners use information under their own privacy policies. Depending on where you live, you may have the right to opt out of targeted advertising
  • When you ask us to, such as to ship an order or through social login tools
  • Within our business, if applicable
  • In connection with a sale of the business, legal process, or to protect our rights and users

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your use of the Services in order to provide and improve them. Information you submit may be shared with Shopify and other third parties, including in other countries.

Shopify may also use information from your interactions with this store, other merchants, and Shopify to provide certain enhanced features. In those cases, Shopify is responsible for that processing. Learn more in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may link to third-party sites. We are not responsible for their privacy practices. Review their policies before you provide information there.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority. If you believe a child has provided information to us, contact us and we will delete it.

As of the date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16.

Security and Retention

No security system is perfect. Information sent over the internet may not be secure in transit. Do not send sensitive information through unsecured channels.

We keep personal information only as long as needed to operate the store, maintain your account, meet legal requirements, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have rights to:

  • Access the personal information we have about you
  • Request deletion
  • Request correction
  • Request a copy or transfer of certain information
  • Opt out of sale/sharing or targeted advertising
  • Unsubscribe from promotional emails

If you visit with a Global Privacy Control signal enabled, we will treat that as an opt-out request for that browser/device, as required by applicable law. Learn more at https://globalprivacycontrol.org.

You can unsubscribe from marketing emails using the link in those emails. We may still send order and account emails.

To exercise your rights, email us at hello@sovsupply.com. Shopify-related requests can also be made through https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. We may need to verify your identity first.

Complaints

If you have a complaint about our privacy practices, contact us at hello@sovsupply.com. Depending on where you live, you may also contact your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you live. If we transfer personal information from the EEA or UK, we will use approved transfer mechanisms where required.

Changes

We may update this Privacy Policy from time to time. We will post the updated version here and change the “Last updated” date.

Contact

Sovereign Supply Co. 2005 N Lake Dr Greenville, TX 75402 hello@sovsupply.com